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Personal data processing

Your data is processed solely in accordance with applicable laws. We process personal data only with the consent of the client. It is only on his own free choice whether or not to grant his or her consent to the extent proposed. Granting consent is entirely voluntary and consent can be withdrawn. The extent of the consent we provide is bound and fully respected.

The Company Dream Entertainment s.r.o., with office at Jahodová 2702/127, 106 00 Praha 10, ID: 25656945, VAT ID: CZ25656945, registered in the Public Register kept by the Municipal Court in Prague, Section C, Insert 58656 ("Administrator"), declares that all personal data are treated as strictly confidential and are handled in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation ), Act No. 101/2000 Coll., on the Protection of Personal Data and the Act, which this Act replaces for the purposes of implementing the aforementioned Regulation, Act No. 480/2004 b., on Certain Information Society Services, Act No. 127/2005 Sb., On electronic communications and other legislation regulating the protection of personal data.

1. Purpose of the processing

We will process your data only for the purpose of executing your orders (conclusion of a sales contract), ordered services, invoicing or delivery of orders to your contact address.

The processing of personal data is done by the "Administrator" but these data may be processed by the processors for the data of Administrator:

A / Software Provider and Administrator, Data Storage Management:

  • Jimsoft, s.r.o., Boleslavská třída 133/4, 288 02 Nymburk
  • intercore solutions s.r.o., Vyšehradská 1349/2, 128 00 Praha 2

B / Accounting:

  • Petr Krabička, Bělohorská 1650/98, 169 00 Praha 6

C / Acquisition of orders delivery:

  • Česká pošta, s.p., Politických vězňů 909/4, 225 99 Praha 2
  • Uloženka s.r.o. Na hřebenech II 1718/8 140 00 Praha 4
  • Zásilkovna s.r.o., Drahobejlova 1019/27, 190 00 Praha 9
  • Direct Parcel DistributionCZ s.r.o., Táborská 31, 140 00 Praha 4
  • Messenger a.s., Libínská 3127/1, 150 00 Praha 5

D / Distribution of newsletters, discount vouchers or sending advice and instructions for the use of our products:

  • SmartSelling a.s., Netroufalky 797/5, 625 00 Brno

E/ Customer Satisfaction Verification:

  • Heureka Shopping s.r.o., Karolinská 650/1, 186 00 Praha 8-Karlín
F/ Online - live chat
  •, s.r.o., Milady Horákové 1957/13, 602 00 Brno

2. Scope of processing

We process the following customer data that are necessary for the execution of the orders (conclusion of the business contract): Name, Surname, Date of Birth (verification of the age of the customer), Gender (for correct addressing of the customer), Street, Postal code, ID, VAT ID, Email, IP Address.

3. Processing time

Your personal data will be stored, collected, processed and archived safely for accounting purposes for 5 years (according to the Act on Accounting - Act No. 563/1991) from the last order.

4. Cookies

We use cookies to personalize the content of our site with your preferences. Cookies are small data files that send our site to your computer or mobile device where they store them. If you do not agree to use cookies, set the rules for using cookies in your browser. If you disable the use of cookies, the functionality of the website may be limited.

5. Web meters

These are conversion or pixel codes / tags, or small graphic images that can be included on our site to identify users and measure their traffic and behavior.

6. Advertising services

We also use your contacts with your consent to send you the advertising or business communication, but we do not provide your personal data to the third parties.

7. Verifying Customer Satisfaction

We find your satisfaction with your purchase through our e-mail questionnaires within our Customer Authentication program where our e-shop is involved. We send you every time you buy us if within the meaning of Section 7 (3) of Act No. 480/2004 Coll. about certain information society services, you will not decline to send our business communications or withdraw your previously granted consent. For sending questionnaires, evaluating your feedback, and analyzing our market position, we use the processors who are the operator; we can share information about purchased goods and your e-mail address for these purposes. "

8. Right of access and portability of data

The user has the right to obtain information about the purpose and extent of processing of your personal data. It is the responsibility of the controller to pass on the information to the data bearer in a structured, commonly used, machine-readable format. By exercising of this right, the user gains more control over his personal data and has the ability to pass it on to another administrator in the form thus obtained.

9. Right to be forgotten

The user has the right to delete all personal data without undue delay if they are no longer needed for the purpose for which they were collected or processed and if the legitimate reason for their possible archiving has ceased.

10. Right to withdraw your consent

Under the Personal Data Protection Act you have the right to withdraw your consent at any time by notifying the Administrator in writing, but that it is not always possible to liquidate your personal data immediately if the Administrator may be harmed.

11. Right to explanation regarding the processing of personal data

Under the Personal Data Protection Act, you have the right to ask the administrator for an explanation regarding the processing of your personal information. If you have any doubts about compliance with personal data processing obligations, please contact your administrator or the Office for Personal Data Protection.

12. Data security

We have up-to-date control, technical and security mechanisms to protect the data processed against unauthorized access or transmission, loss or destruction, and other possible misuse.